Learning Resources

Reading Materials

Understanding Emotional Intelligence

Over the last two decades organisations have seen a fundamental shift in management style…

Emotional Intelligence at Workplace

Although IQ is often equated with success, common sense, as well as research, now tells us that being able to make…

The power of Emotional Intelligence

Which of the following factors is the best predictor of success in the workplace? White space

Emotional Intelligence 2.0

All sentient beings possess awareness, but among them human beings possess great intelligence. Subject to a…


Videos

Increase Your Emotional Intelligence…
Why Your EQ Is More Important Than Your IQ white space
The Power of Emotional Intelligence | Travis…
How to speak so that people want to listen | Julian Treasure
Improve Your Presentation Skills white space
Presentation Skills Training on The Importance Of…
What is customer service ? The 7 Essentials…
Richard Branson Reveals His Customer Service…
I Was Seduced By Exceptional Customer Service…
Differences of Customer Service white space

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